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1. Do you deliver across Pakistan?
Yes, we offer delivery services all over Pakistan. No matter where you are located, you can enjoy our high-quality Mehndi products delivered right to your doorstep.
2. What are the delivery charges?
Delivery charges vary depending on your location within Pakistan. The exact shipping cost will be calculated at checkout based on your address.
3. How long will it take to receive my order?
Typically, orders are processed and dispatched within 1-2 business days. Delivery times vary depending on your location, but you can expect to receive your order within 3-7 business days.
4. Can I track my order?
Yes, once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track the status of your delivery.
5. What should I do if my order is delayed?
If your order is delayed beyond the expected delivery time, please contact our customer support team, and we will assist you in resolving the issue as quickly as possible.
6. Do you offer express delivery?
Yes, express delivery options are available for an additional fee. This service ensures your order is delivered faster than standard shipping.
7. What happens if I am not available to receive my delivery?
If you are not available at the time of delivery, our courier partner will attempt to deliver your order again or will contact you to arrange a suitable delivery time.
8. Is there a minimum order amount for free delivery?
Yes, we offer free delivery on orders above a certain amount. The minimum order value for free delivery will be displayed at checkout.
9. Can I change my delivery address after placing an order?
If you need to change your delivery address after placing an order, please contact our customer service as soon as possible. We will do our best to update your details before the order is dispatched.
10. What should I do if my package is damaged upon delivery?
If your package arrives damaged, please take a photo and contact our customer support immediately. We will arrange for a replacement or refund based on the situation.
222/7 Area Aurangabad, Nazimabad, Karachi, Sindh Pakistan. 74600
Email: sales@nihadstore.com
Phone: (+92 311) 1202 306
Copyright Β© 2024 NIHAD by Al Shaikh Trading